Privacy policy

Privacy Policy – StairNosings-Co

Effective Date: 08-08-2025

StairNosings-Co is a trading name of Haram Tech LTD (Company Number: 15760942). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website https://stairnosings-co.uk or purchase from us.

By using our website or making a purchase, you agree to the terms outlined in this policy. Please read it carefully to understand how we handle your information.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information – Name, email address, phone number, and postal address.

  • Payment Information – Credit/debit card details and other payment data for transaction processing.

  • Technical Data – IP address, browser type, version, time zone, operating system, and device information.

  • Usage Data – How you use our website, products, and services.

  • Marketing & Communication Preferences – Your choices for receiving marketing updates and other communications.

2. How We Use Your Information

We use the collected data for:

  • Order Processing – To fulfill orders, manage your account, and process payments.

  • Customer Reviews – Using third-party platforms to request and display product/service reviews.

  • Website Improvement – Analysing user behaviour to enhance website functionality and your experience.

  • Marketing & Newsletters – Sending promotional emails via trusted platforms (e.g., Mailchimp) if you opt in.

  • Advertising – Using encrypted or hashed data to track conversions with partners (Google Ads, Microsoft Ads, Meta, TikTok).

  • Customer Support – Responding to your inquiries and providing assistance.

  • Legal Compliance – Meeting legal or regulatory obligations.

3. Sharing Your Data

We do not sell or rent your personal data. However, we may share it in the following cases:

  • Service Providers – With trusted partners for payment processing, order delivery, website hosting, marketing, and customer support.

  • Marketing & Reviews – If you leave a review, we may display it on our website or social media channels.

  • Legal Requirements – When required by law, court orders, or government authorities.

4. Data Security

We implement appropriate technical and organisational measures to safeguard your data from unauthorised access, loss, misuse, or alteration. While we strive to protect your information, no online transmission or storage system is 100% secure.

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Access – Request a copy of your personal data.

  • Rectification – Request corrections to inaccurate or incomplete data.

  • Erasure – Request deletion of your personal data under certain conditions.

  • Restriction – Request limited processing of your data.

  • Objection – Object to certain processing activities.

  • Data Portability – Request transfer of your data to another organisation.

To exercise your rights, contact us using the details below. We aim to respond within one month.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page, and changes will take effect immediately upon posting. We encourage you to review this page regularly.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your GDPR rights, contact us at:

Address:
StairNosings-Co
55 Queens Park Court
Ilbert Street
London, W10 4QB
United Kingdom

Email: support@haramtechltd.co.uk
Phone: 07452 792733